Privacy
This policy explains how contact, inquiry, and website-use information may be handled when you request catalog help, service guidance, or dealer support through this site.
Forms may collect your name, email, phone number, company, and request details. Request details can include tool family, model number, trade context, warranty question, distributor interest, or catalog documentation need.
Submitted information is used to respond to your inquiry, prepare service notes, route catalog questions, improve request handling, and maintain business communication records. We do not ask for payment card data through standard inquiry forms.
Information may be shared with internal support, sales, catalog, or service personnel when needed to answer your request. Records may be retained for reasonable business, support, and compliance purposes.
The website may use basic browser technologies for navigation, search, and form behavior. You can manage browser settings locally, although some site features may work less smoothly if storage is restricted.
You may contact us to update, correct, or ask about your submitted business inquiry information. Please include enough detail to identify the request without sending sensitive information that is not required.